How Seedream 5.0 Pro collects, uses, and protects your personal data
2026/07/08
This Privacy Policy describes how Seedream 5.0 Pro ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our website at https://seedream5pro.art (the "Site") and the services we provide (collectively, the "Services").
We are committed to protecting your privacy and handling your data responsibly. If you have any questions, please contact us at support@seedream5pro.art.
The data controller for your personal data is the operator of Seedream 5.0 Pro, reachable at the contact details above.
We collect the following categories of information:
When you register, we collect your name, email address, and an encrypted password. You may also choose to upload a profile picture.
Payments are processed by Stripe and/or Creem. We do not store full credit card numbers on our servers. We do receive and store a tokenized customer identifier, transaction records, subscription status, and invoice information necessary for billing and support.
We collect information about how you interact with the Services, including pages visited, features used, generation requests, prompts, reference uploads, and images you create. We also collect device and connection data such as IP address, browser type, operating system, and referring URLs.
If you contact support or subscribe to our newsletter, we collect the content of those communications and your email preferences.
See our Cookie Policy for details on the cookies and similar technologies we use.
We use your personal data to:
Where applicable data protection laws require a legal basis, we rely on:
We do not sell your personal data. We share data only with trusted third parties who help us operate the Services:
| Provider | Purpose |
|---|---|
| Stripe / Creem | Payment processing and subscription management |
| Vercel | Hosting and infrastructure |
| Resend | Transactional and marketing email delivery |
| S3-compatible storage | Storing reference uploads and generated images |
| Cloudflare / Turnstile | Security and bot protection |
| Analytics providers | Usage analytics (only when enabled) |
| Crisp | Customer support chat (only when enabled) |
Each sub-processor is contractually bound to use your data only for the purposes of providing services to us and in accordance with this Privacy Policy.
Your data may be transferred to and processed in countries other than the one in which you reside. Where required by law, we use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to protect your data.
We implement technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security reviews. No online service is completely secure, however, and we cannot guarantee absolute security.
We retain your personal data for as long as your account is active or as needed to provide the Services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where longer retention is required for legal, tax, accounting, or fraud- prevention purposes.
Depending on your location, you may have the right to:
To exercise these rights, contact us at support@seedream5pro.art. We will respond within the timeframe required by applicable law.
The Services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child, we will take steps to delete that information promptly.
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date. Material changes may be notified by email or through the Site.
If you have any questions or concerns about this Privacy Policy or our data practices, please email us at support@seedream5pro.art or use our contact page.